Underwriting Automation for Canadian Insurers
The submissions arrive faster than the team can read them. Hiring is not the answer, and neither is quoting less.
Canadian carriers sit at the end of a distribution chain that sends everything: broker submissions, MGA-produced business, completed CSIO applications, ACORD forms, loss runs from whichever carrier held the risk before, and schedules of values in CAD. Underwriting throughput is limited by how quickly a person can read all of it.
SortSpoke turns those documents into structured data your underwriters review rather than transcribe — so capacity comes from your existing team.
Ask an underwriting leader where the week goes and the answer is rarely "deciding". It is opening attachments, finding the values, checking the loss history, and re-typing what a broker already wrote down. The judgement — the part that actually needs an underwriter — is a small share of the hours.
Every submission that waits in the queue is a quote that may arrive after someone else's. In a market where brokers place business with whoever responds first, turnaround is a competitive position, not an operational metric.
Hiring and training new underwriters takes time and resources many carriers don’t have.
Loss runs arrive in wildly different formats — PDFs, scans, spreadsheets — making automation difficult.
Most AI tools break down when faced with inconsistent or unstructured loss run data.
Outsourcing is expensive, slow, and often introduces errors — especially for complex loss runs.
Extract claim, carrier, and loss details from even the messiest formats.
Automate intake from PDFs, scanned documents, and email attachments.
Prioritize quotes using structured, triaged loss data — with no manual rekeying.
Maintain full control and auditability with transparent, human-in-the-loop AI.
Ahead of the underwriter, behind the mailbox. Nothing about your rating logic or your policy system changes.
Deployed alongside your existing systems, not in place of them.
Canadian submissions carry a document mix that US-shaped tools only half expect: CSIO data standards and CSIO eDocs govern broker-carrier exchange here, while commercial lines still moves substantial ACORD paper, and much of what arrives is neither.
Handled: completed CSIO applications including provincial automobile applications · CSIO eDocs · ACORD forms · loss runs in any prior-carrier format · statements of values and schedules in CAD · MGA-produced submissions and bordereaux · email submissions with mixed and scanned attachments
Provincial nuance: the public-auto provinces — British Columbia, Saskatchewan, Manitoba and Quebec — sit outside the private-auto pattern, and Ontario and Alberta each carry their own conventions.
Underwriters can quickly and accurately extract data in a fraction of the time with 100% accuracy without the need for manual work, speeding up processes and reducing time spent on tedious work.
Not all submissions are created equal. Your team can customize triage rules and leverage intelligent prioritization to focus on the right risks that are most desired to bind.
Underwriters can efficiently extract data with a system that’s easy to use and ensures every piece of data is traceable—without ever compromising on accuracy, even for the most complex submissions.
Process loss run submissions 5X faster.
Combine AI speed with human-in-the-loop precision to ensure 100% accuracy.
Live in 30 minutes. Go from sign-up to structured data extraction in under half an hour.
At SortSpoke, we understand that document processing in insurance and financial services demands the highest levels of security and compliance. Your sensitive data never leaves your control.
Our Security Foundation:
SOC 2 Type II compliant infrastructure built on AWS
Role-based access controls
Comprehensive audit logging and monitoring
The fastest evaluations we run start narrow and measure honestly.
Pick a time that fits your schedule.
Upload your messiest loss runs to SortSpoke
Watch us extract data from your files in real-time.
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After submitting, you'll choose your preferred date and time. Send a real submission ahead of the call — a broker email with attachments works best — and we will run it live.
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