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Underwriting Automation for Canadian Insurers

Automate loss run report data extraction for faster, cleaner underwriting decisions — powered by human-in-the-loop AI

The submissions arrive faster than the team can read them. Hiring is not the answer, and neither is quoting less.

Canadian carriers sit at the end of a distribution chain that sends everything: broker submissions, MGA-produced business, completed CSIO applications, ACORD forms, loss runs from whichever carrier held the risk before, and schedules of values in CAD. Underwriting throughput is limited by how quickly a person can read all of it.

SortSpoke turns those documents into structured data your underwriters review rather than transcribe — so capacity comes from your existing team.

  • More submissions handled per underwriter, without adding headcount
  • Faster quote turnaround, which is what wins broker shelf space
  • Canadian data residency available on request; data does not leave the configured region
  • Human-in-the-loop, with an audit trail that stands up to a regulator's question
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Loss Run Automation

Why Loss Run Automation Is Critical for Modern Underwriting Teams

Capacity Is the Constraint, and Reading Is Where It Goes

Ask an underwriting leader where the week goes and the answer is rarely "deciding". It is opening attachments, finding the values, checking the loss history, and re-typing what a broker already wrote down. The judgement — the part that actually needs an underwriter — is a small share of the hours.

Every submission that waits in the queue is a quote that may arrive after someone else's. In a market where brokers place business with whoever responds first, turnaround is a competitive position, not an operational metric.

Hiring and training new underwriters takes time and resources many carriers don’t have.

Loss runs arrive in wildly different formats — PDFs, scans, spreadsheets — making automation difficult.

Most AI tools break down when faced with inconsistent or unstructured loss run data.

Outsourcing is expensive, slow, and often introduces errors — especially for complex loss runs.

SortSpoke automates loss run extraction by combining powerful AI with underwriter oversight — so you can scale, safely.

Extract claim, carrier, and loss details from even the messiest formats.

Automate intake from PDFs, scanned documents, and email attachments.

Prioritize quotes using structured, triaged loss data — with no manual rekeying.

Maintain full control and auditability with transparent, human-in-the-loop AI.

Where SortSpoke Sits in a Carrier Workflow

Extract Data Quickly

Ahead of the underwriter, behind the mailbox. Nothing about your rating logic or your policy system changes.

  1. Submissions land as they always have — broker email, MGA feed, portal upload, scanned attachments
  2. SortSpoke extracts the fields from the completed documents, at whatever quality the sender managed. No templates, no per-broker configuration.
  3. Your underwriter works from structured data, with per-field confidence scores flagging what genuinely needs a second look. Judgement stays with your team.
  4. Clean data moves into rating, policy admin or your triage queue, carrying a record of who reviewed which field and when

Deployed alongside your existing systems, not in place of them.

How automated document processing works SortSpoke

Reading What the Distribution Chain Sends

Insurance automation in P&C underwriting should complement your team, not replace them — the value of their experience is unmatched.

Canadian submissions carry a document mix that US-shaped tools only half expect: CSIO data standards and CSIO eDocs govern broker-carrier exchange here, while commercial lines still moves substantial ACORD paper, and much of what arrives is neither.

Handled: completed CSIO applications including provincial automobile applications · CSIO eDocs · ACORD forms · loss runs in any prior-carrier format · statements of values and schedules in CAD · MGA-produced submissions and bordereaux · email submissions with mixed and scanned attachments

Provincial nuance: the public-auto provinces — British Columbia, Saskatchewan, Manitoba and Quebec — sit outside the private-auto pattern, and Ontario and Alberta each carry their own conventions.

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Extract Key Data 90% Faster

Underwriters can quickly and accurately extract data in a fraction of the time with 100% accuracy without the need for manual work, speeding up processes and reducing time spent on tedious work.

Prioritize High-Value Submissions

Not all submissions are created equal. Your team can customize triage rules and leverage intelligent prioritization to focus on the right risks that are most desired to bind.

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Powerful, Simple, and Traceable

Underwriters can efficiently extract data with a system that’s easy to use and ensures every piece of data is traceable—without ever compromising on accuracy, even for the most complex submissions.

Governance Your Risk Committee Can Sign Off

5X

Process loss run submissions 5X faster.

100%

Combine AI speed with human-in-the-loop precision to ensure 100% accuracy.

30m

Live in 30 minutes. Go from sign-up to structured data extraction in under half an hour.

SortSpoke Security (500 x 800 px)-1

SportSpoke Platform | Security

Built for Enterprise

At SortSpoke, we understand that document processing in insurance and financial services demands the highest levels of security and compliance. Your sensitive data never leaves your control.

Our Security Foundation:

End-to-end encryption with TLS 1.2+ in transit and AES 256 at rest

SOC 2 Type II compliant infrastructure built on AWS

Role-based access controls

Comprehensive audit logging and monitoring

Canadian Carriers Using SortSpoke

What SortSpoke Customers Say

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P&C Manager
SORTSPOKE CUSTOMER
"Feedback has been positive. The system is intuitive, so there was limited training. People are really excited about the process and what they can do with SortSpoke. We’re seeing good adoption.”
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Manager, Global Digital Underwriting
RGA International
"We’ve achieved great accuracy levels with SortSpoke. The training time was really quick and easy. We evaluated quite a few different systems and SortSpoke really stood out among the others"
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VP Underwriting Business Solutions
RGA
“SortSpoke has made one of the messiest and most manual problems in underwriting easy to solve. Turning documents into high-quality data is a core capability that enables RGA to deliver the future of digital life underwriting with faster review times, better risk assessment and greatly reduced the manual effort."
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Assistant VP of Analytics
SORTSPOKE CUSTOMER
"You guys are my favorite people.SortSpoke is my favorite vendor by far, and I don't say that lightly. I work with a lot of vendors."
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Assistant VP of Analytics
Sortspoke customer
“I really like SortSpoke because of the ability to extract information from unstructured documents in a user-friendly, interactive way. No other product on the market does that. Others want you to create models, and pull information out, but they don't have the same kind of interface that allows you to correct through workflow."

Getting Started with SortSpoke

Start With One Line of Business

The fastest evaluations we run start narrow and measure honestly.

1

Book a Demo

Pick a time that fits your schedule.

2

Bring Your Docs

Upload your messiest loss runs to SortSpoke

3

See Live Results

Watch us extract data from your files in real-time.

By clicking Book Now you're confirming that you agree with our Terms and Conditions.

BOOK A DEMO

See How SortSpoke Can Help You Process 5X More Submissions

After submitting, you'll choose your preferred date and time. Send a real submission ahead of the call — a broker email with attachments works best — and we will run it live.

More for Canadian Carriers

Everything you need to know about modernizing your loss run workflows

What is a Loss Run Report
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What is a Loss Run Report
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Learn what a loss run report is, what it includes, how to read one with examples, and how underwriters process loss runs faster with document automation.
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Compare the top 5 loss run processing solutions: BPO, platform integrations, AI automation, and broker-side retrieval and extraction tools. Find your fit.
Insurance-Specific AI with Human-in-the-Loop Outperforms Generic AI
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Generic AI hallucinates 15% of the time. Learn why insurance-specific AI with human-in-the-loop validation eliminates this risk + earns underwriter trust.