AI for Canadian Insurance
Automate loss run report data extraction for faster, cleaner underwriting decisions — powered by human-in-the-loop AI
SortSpoke is a Canadian company — Toronto-based and Canadian-controlled — building document AI for Canadian insurance.
Canadian carriers, MGAs and brokerages face the same problem as everyone else — submission volume growing faster than the team can read it. What is different here is the paperwork and who governs it: a document mix that runs CSIO alongside ACORD, provincial regulators with their own expectations, and privacy legislation that makes where your data is processed a procurement question, not a footnote.
Our engineering, support and account teams are in Toronto — no offshore document-review pools. And because procurement will ask where the data goes, we answer it precisely: Canadian data residency is available on request, and your data does not leave the region your deployment is configured for.
- Extract structured data from completed CSIO applications, CSIO eDocs, ACORD forms, loss runs and statements of values
- Canadian data residency available on request; data does not leave the configured region
- Human-in-the-loop — your underwriters keep authority on every decision that matters
- Toronto-based team, your time zone, SOC 2 Type 2 certified
How SortSpoke Handles Canadian Documents
Extract Data Quickly
SortSpoke reads the document your broker actually sent and turns it into structured data your team can work with. The AI extracts; your underwriter validates the exceptions; clean data flows into your systems with a full audit trail.
- AI reads the completed document — CSIO applications including provincial auto applications, CSIO eDocs, ACORD forms, loss runs, statements of values, and the broker-specific forms that do not match any standard
- Your underwriter reviews extraction with confidence scores — validate exceptions, override where judgement is required. Authority stays with your team.
- Structured data flows into your rating, policy or workflow system — with a traceable decision history you can show a regulator or an auditor
Encrypted throughout — AES-256 at rest with per-customer keys, TLS 1.2+ in transit.
Extract Key Data 90% Faster
Underwriters can quickly and accurately extract data in a fraction of the time with 100% accuracy without the need for manual work, speeding up processes and reducing time spent on tedious work.
Prioritize High-Value Submissions
Not all submissions are created equal. Your team can customize triage rules and leverage intelligent prioritization to focus on the right risks that are most desired to bind.
Powerful, Simple, and Traceable
Underwriters can efficiently extract data with a system that’s easy to use and ensures every piece of data is traceable—without ever compromising on accuracy, even for the most complex submissions.
SportSpoke Platform | Security
Built for Enterprise
At SortSpoke, we understand that document processing in insurance and financial services demands the highest levels of security and compliance. Your sensitive data never leaves your control.
Our Security Foundation:
SOC 2 Type II compliant infrastructure built on AWS
Role-based access controls
Comprehensive audit logging and monitoring
Canadian Insurance Organizations Using SortSpoke
What SortSpoke Customers Say
Explore the Canadian Layer
Deeper detail on the pieces Canadian buyers ask about most. (Links go live as each page ships — see post_create_todos.)
Frequently asked questions
Is SortSpoke a Canadian company?
Yes. SortSpoke is Toronto-based and Canadian-controlled, and builds document AI for Canadian insurance. Our engineering, support and account teams are in Toronto, in your time zone — there are no offshore document-review pools.
Where is our data processed?
Canadian data residency is available on request, and data does not leave the region your deployment is configured for. Documents are encrypted throughout — AES-256 at rest with per-customer keys, and TLS 1.2+ in transit. SortSpoke is SOC 2 Type 2 certified, with an annual audit and continuous monitoring.
Which Canadian insurance documents can SortSpoke extract data from?
Completed CSIO applications including provincial automobile applications, CSIO eDocs, ACORD forms, loss runs, statements of values, broker-specific and carrier-specific supplementals, and email submissions with mixed attachments. CAD-denominated values, Canadian address and postal-code formats, and bilingual documents are handled as they appear.
Does SortSpoke work with both CSIO and ACORD documents?
Yes. CSIO data standards and CSIO eDocs govern broker-carrier exchange in Canada, while ACORD is still widely used in commercial lines, so Canadian teams work in both. Extraction handles both from the completed document rather than from a blank template.
Does SortSpoke make underwriting decisions on its own?
No. SortSpoke is human-in-the-loop. The AI extracts, your underwriter reviews the extraction with confidence scores and overrides where judgement is required, and structured data then flows into your rating, policy or workflow system with a traceable decision history you can show a regulator or an auditor. Authority stays with your team.
What do PIPEDA and Quebec Law 25 mean when choosing a document AI vendor?
Canadian privacy law does not prohibit cross-border processing — it makes you accountable for it, which is why the inputs to your assessment matter more than a vendor's marketing claim. SortSpoke gives you a named processing region, with Canadian data residency available on request, plus documentation to support your own privacy assessments and your Quebec Law 25 privacy impact assessment.
Book a Demo
Pick a time that fits your schedule.
Bring Your Docs
Upload your messiest loss runs to SortSpoke
See Live Results
Watch us extract data from your files in real-time.
By clicking Book Now you're confirming that you agree with our Terms and Conditions.
BOOK A DEMO
See How SortSpoke Can Help You Process 5X More Submissions
After submitting, you'll choose your preferred date and time. We'll come prepared with Canadian document examples — CSIO applications, ACORD forms, and loss runs in the shapes your brokers actually send.
More on the Canadian Market
Everything you need to know about modernizing your loss run workflows
6 Best Loss Run Processing Tools (2026)
What is a Loss Run Report
