SortSpoke provides Business Process Outsourcing (BPO) organizations and Third Party Administrators (TPA) with new capabilities that increase profits:
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Create more value by capturing high-quality data throughout the policy lifecycle
Accelerate intake and data extraction from unstructured documents like:
We're powering BPOs of the future with the ability to provide more value-added services and innovation as a service with a people-centric AI platform, built specifically for the insurance industry.
SortSpoke works with over 20 insurers and service providers who use our advanced AI to respond to marketplace trends faster, as well as deliver better outcomes in underwriting and claims.
While BPOs and TPAs want to add more services so they can increase profitability, they are held back by many of the same issues as their insurance partners, including:
Advances in AI though are making it possible for BPOs and TPAs to process more documentation (without adding headcount), reduce operational costs, and add new services by using a combination of AI + Humans in the Loop to automate data extraction.
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