3 Best Loss Run Processing Tools for Underwriters (2026)

Loss run reports are essential for accurate risk assessment. But processing them? That's where underwriting teams lose hours—sometimes days—to manual data entry, format inconsistencies, and rekeying errors.

If you're evaluating tools to automate loss run processing, this comparison breaks down the three main approaches—organized by how much control you want to retain over the process:

1. Fully outsourced (BPO) — Hands-off, but slower and less control
2. Platform-native — Integrated, but requires ecosystem commitment
3. AI + human-in-the-loop — Fast and flexible, with underwriters staying in the driver's seat

What Underwriters Actually Need from Loss Run Processing

Before diving into specific tools, it's worth clarifying what makes a loss run processing solution effective for underwriting teams:

• Speed — Faster processing means faster quotes, which translates to competitive advantage
• Accuracy — Bad data leads to bad pricing decisions. Errors compound downstream
• Format flexibility — Every carrier sends loss runs differently (PDF, Excel, scans, email tables). Your solution needs to handle the chaos
• Integration — The output needs to flow into your existing systems without manual rework
• Control — Underwriters need visibility into the data and confidence in the results

The average underwriter spends 40% of their time on manual data processing—time that could be spent on actual analysis and decision-making. The right tool reclaims that capacity.

1. Resource Pro – The Outsourced Approach

What It Is

Resource Pro is a leading insurance BPO (business process outsourcing) provider, recognized as a Leader in ISG's 2024 P&C Insurance BPO Services report. They offer managed services where you send documents and their team processes and returns structured data.

Best For

• Teams that want fully hands-off processing
• Organizations with unpredictable volume spikes
• Those without internal tech resources to implement new systems
• Carriers looking for a "set it and forget it" approach

Considerations

• Turnaround time is typically 24-48 hours (not instant)
• Less direct control over quality and methodology
• Ongoing service costs vs. one-time technology investment
• May still require internal QA review of returned data
• Dependent on offshore team availability and capacity

Pricing: $$$ — Per-document fees or retainer-based service agreements. Higher ongoing costs, but no technology implementation required.

2. Sapiens – The Platform Play

What It Is

Sapiens PolicyPro is a comprehensive policy administration platform for P&C insurers. Loss run data management is handled within their broader CoreSuite ecosystem, including ClaimsPro for claims processing. Version 12.0 introduced enhanced AI capabilities and improved data handling.

SortSpoke has a partnership with Sapiens that enables seamless integration between SortSpoke's document processing and the PolicyPro platform.

Best For

• Organizations already using Sapiens PolicyPro or ClaimsPro
• Carriers wanting a single-vendor ecosystem for policy and claims
• Enterprise organizations with existing Sapiens investment

Considerations

• Tighter integration if you're already in the Sapiens ecosystem
• May require broader platform commitment
• Less flexibility for multi-system environments
• Implementation timeline can be significant for new customers

Pricing: $$ — Part of platform licensing, typically module-based. Cost-effective if you're already a Sapiens customer; significant investment otherwise.

3. SortSpoke – AI + Human-in-the-Loop

What It Is

SortSpoke uses AI-powered extraction combined with human-in-the-loop validation. Machine learning handles the heavy lifting of data extraction, while underwriters maintain oversight and validation control. The AI learns from corrections, improving accuracy over time.

Insurance teams using SortSpoke typically see a 70% reduction in loss run processing time while maintaining the accuracy standards their underwriting decisions require.

Best For

• Teams needing speed (5X faster processing) without sacrificing accuracy
• Organizations processing high volumes (50+ submissions/month)
• Those who want underwriters focused on decisions, not data entry
• Multi-system environments where flexibility matters
• Teams that value transparency and auditability

Key Differentiators

• Human-in-the-loop: Underwriters validate results, AI learns from feedback—accuracy improves continuously
• Format agnostic: Handles PDFs, scans, Excel, email attachments—any carrier format
• Fast implementation: Live in 30 minutes, not months
• Transparent and auditable: Full traceability for compliance and review
• SOC 2 Type 2 certified: Enterprise-grade security

Considerations

• Requires some underwriter involvement (by design—this is a feature, not a bug)
• Best ROI at volume (50+ submissions/month)

Pricing: $ — Usage-based or subscription. Lower barrier to entry with transparent, predictable costs.

Quick Comparison

Honorable Mention: Loss Run Pro

Worth noting: Loss Run Pro solves a different but related problem. It's a workflow tool that helps agents obtain loss runs from clients—handling the chase for signatures, requests, and follow-ups.

If your bottleneck is getting loss runs in the first place (not processing them once you have them), Loss Run Pro addresses that upstream challenge. It pairs well with processing tools: Loss Run Pro collects the documents, then SortSpoke extracts the data.

The Bottom Line

The right choice depends on your team's workflow, existing technology stack, and priorities:

• Want fully managed? Resource Pro's BPO model handles everything, but you trade speed for hands-off convenience
• Already in the Sapiens ecosystem? Leveraging their integrated capabilities makes sense for platform consolidation
• Need speed, accuracy, and flexibility? SortSpoke's AI with human-in-the-loop delivers automation without sacrificing underwriter control

For underwriters who want to spend less time on data entry and more time on actual underwriting, AI-powered solutions that keep humans in the loop offer the best of both worlds: automation speed with human-level accuracy.

Frequently Asked Questions

What should I look for in a loss run processing tool?

Focus on five factors: speed (how fast can you get structured data?), accuracy (what's the error rate?), format flexibility (can it handle PDFs, scans, Excel, and email attachments?), integration (does the output flow into your existing systems?), and control (can underwriters validate and correct the data?). The right balance depends on your volume and how much oversight your team wants to maintain.

Can I use multiple solutions together?

Yes—and many teams do. For example, Loss Run Pro helps agents obtain loss runs from clients, while SortSpoke extracts the data once documents arrive. Similarly, SortSpoke integrates with Sapiens PolicyPro, so you can use AI-powered extraction and still flow data into your existing platform.

How long does implementation take?

It varies significantly by approach. BPO services like Resource Pro require an onboarding period to establish workflows and quality standards. Platform solutions like Sapiens can take weeks or months depending on your existing infrastructure. AI-powered tools like SortSpoke can be live in as little as 30 minutes—you upload documents and start processing immediately.

What volume makes automation worthwhile?

For most teams, the ROI becomes clear around 50+ submissions per month. Below that threshold, manual processing may still be manageable (if inefficient). Above it, the time savings compound quickly—and the risk of manual errors increases with volume.