6 Best Loss Run Processing Tools (2026)

Loss run reports are essential for accurate risk assessment. But processing them? That's where underwriting teams lose hours—sometimes days—to manual data entry, format inconsistencies, and rekeying errors.

The best loss run processing tool depends on who processes the loss runs. For carrier and MGA underwriting teams that need verified claims data from any carrier format, including scanned and handwritten pages, SortSpoke combines template-free AI extraction with human-in-the-loop review. Brokers chasing documents need retrieval tools like Loss Run Pro; small agencies can use pay-per-use extractors like LossRunGuru.

If you're evaluating tools to automate loss run processing, this comparison breaks down the four main approaches—organized by how much control you want to retain over the process:

1. Fully outsourced (BPO) — Hands-off, but slower and less control
2. Platform-native — Integrated, but requires ecosystem commitment
3. AI + human-in-the-loop — Fast and flexible, with underwriters staying in the driver's seat
4. Broker- and agency-side tools — Retrieval (Loss Run Pro) and lightweight extraction (Loss Scan, LossRunGuru) built for distribution workflows

What Underwriters Actually Need from Loss Run Processing

Before diving into specific tools, it's worth clarifying what makes a loss run processing solution effective for underwriting teams:

• Speed — Faster processing means faster quotes, which translates to competitive advantage
• Accuracy — Bad data leads to bad pricing decisions. Errors compound downstream
• Format flexibility — Every carrier sends loss runs differently (PDF, Excel, scans, email tables). Your solution needs to handle the chaos
• Integration — The output needs to flow into your existing systems without manual rework
• Control — Underwriters need visibility into the data and confidence in the results

The average underwriter spends 40% of their time on manual data processing—time that could be spent on actual analysis and decision-making. The right tool reclaims that capacity.

1. Resource Pro – The Outsourced Approach

What It Is

Resource Pro is a leading insurance BPO (business process outsourcing) provider, recognized as a Leader in ISG's 2024 P&C Insurance BPO Services report. They offer managed services where you send documents and their team processes and returns structured data.

Best For

• Teams that want fully hands-off processing
• Organizations with unpredictable volume spikes
• Those without internal tech resources to implement new systems
• Carriers looking for a "set it and forget it" approach

Considerations

• Turnaround time is typically 24-48 hours (not instant)
• Less direct control over quality and methodology
• Ongoing service costs vs. one-time technology investment
• May still require internal QA review of returned data
• Dependent on offshore team availability and capacity

Pricing: $$$ — Per-document fees or retainer-based service agreements. Higher ongoing costs, but no technology implementation required.

2. Sapiens – The Platform Play

What It Is

Sapiens PolicyPro is a comprehensive policy administration platform for P&C insurers. Loss run data management is handled within their broader CoreSuite ecosystem, including ClaimsPro for claims processing. Version 12.0 introduced enhanced AI capabilities and improved data handling.

SortSpoke has a partnership with Sapiens that enables seamless integration between SortSpoke's document processing and the PolicyPro platform.

Best For

• Organizations already using Sapiens PolicyPro or ClaimsPro
• Carriers wanting a single-vendor ecosystem for policy and claims
• Enterprise organizations with existing Sapiens investment

Considerations

• Tighter integration if you're already in the Sapiens ecosystem
• May require broader platform commitment
• Less flexibility for multi-system environments
• Implementation timeline can be significant for new customers

Pricing: $$ — Part of platform licensing, typically module-based. Cost-effective if you're already a Sapiens customer; significant investment otherwise.

3. SortSpoke – AI + Human-in-the-Loop

What It Is

SortSpoke uses AI-powered extraction combined with human-in-the-loop validation. Machine learning handles the heavy lifting of data extraction, while underwriters maintain oversight and validation control. The AI learns from corrections, improving accuracy over time.

Insurance teams using SortSpoke typically see a 70% reduction in loss run processing time while maintaining the accuracy standards their underwriting decisions require.

Best For

• Teams needing speed (5X faster processing) without sacrificing accuracy
• Organizations processing high volumes (50+ submissions/month)
• Those who want underwriters focused on decisions, not data entry
• Multi-system environments where flexibility matters
• Teams that value transparency and auditability

Key Differentiators

• Human-in-the-loop: Underwriters validate results, AI learns from feedback—accuracy improves continuously
• Format agnostic: Handles PDFs, scans, Excel, email attachments—any carrier format
• No carrier templates: Pretrained loss run models plus template-free extraction, so a new carrier layout needs no per-carrier setup
• Fast implementation: Live in 30 minutes, not months
• Transparent and auditable: Full traceability for compliance and review
• SOC 2 Type 2 certified: Enterprise-grade security

Best for Operations Teams That Want a Reviewer Screen

SortSpoke gives underwriting and operations teams an interactive review screen for loss run data. Each extracted claim field shows where it came from in the source document, confidence scores flag the fields that need a human look, and high-confidence fields can be accepted automatically. Multi-stage review, role-based routing, and a timestamped activity log keep every correction auditable.

Best for Messy, Scanned, or Handwritten Loss Runs

SortSpoke runs OCR automatically on every loss run that arrives as a scanned PDF, fax, or phone photo—no separate step and no tuning. Handwriting recognition reads margin notes and hand-filled forms, and repeating-field extraction stitches claims that span pages and layouts into consistent claim records, so older carriers' loss runs come out as clean structured data.

Best for Enterprise Carriers and MGAs

SortSpoke is built for carriers and MGAs processing loss runs inside whole submissions alongside ACORD forms, SOVs, and broker emails. It is SOC 2 Type 2 certified and HIPAA compliant, supports SAML single sign-on, encrypts stored data with AES-256, and connects to downstream systems through APIs, webhooks, an embeddable interface, and a Sapiens PolicyPro integration.

Considerations

• Requires some underwriter involvement (by design—this is a feature, not a bug)
• Best ROI at volume (50+ submissions/month)

Pricing: $ — Usage-based or subscription. Lower barrier to entry with transparent, predictable costs.

4. Loss Run Pro – Loss Run Retrieval, Not Extraction

Worth noting: Loss Run Pro solves a different but related problem. It's a workflow tool that helps agents obtain loss runs from clients—handling the chase for signatures, requests, and follow-ups.

If your bottleneck is getting loss runs in the first place (not processing them once you have them), Loss Run Pro addresses that upstream challenge. It pairs well with processing tools: Loss Run Pro collects the documents, then SortSpoke extracts the data.

Loss Run Pro's real strength is the step before processing: requesting loss runs from more than 5,000 carriers and MGAs from one place, so brokers stop chasing carrier service desks. For extraction, it partners with Loss Scan (below) — the two are commonly used together on the broker side. If your problem is getting loss runs rather than reading them, this is the category to look at; if you're an underwriting team that already receives loss runs in submissions, retrieval isn't your bottleneck.

5. Loss Scan – Broker-Side Loss Run Extraction

Loss Scan (from Deep Vector, founded 2023) is a loss-run extraction platform built for insurance brokers. It maintains a library of 5,600+ carrier-specific document formats, stitches fragmented multi-page claims back together, and enriches extracted claims with cause of loss, nature of injury, and coverage classification. Output flows into branded client stewardship reports, and in-platform ordering comes via its Loss Run Pro partnership. Brokerages including Acrisure, Gallagher, and EPIC use it for exactly that workflow.

Where it fits: broker operations and account management teams producing client-facing loss summaries.

Where it doesn't: Loss Scan's workflow ends where the loss run becomes a report. There's no submission intake, no triage, and no published enterprise security posture (no SOC 2 as of mid-2026) — which matters if the data is flowing into carrier or MGA underwriting systems. It advertises 99%+ extraction accuracy (revised down from an earlier 100% claim); as with any accuracy number, ask for it measured against your own keyed data. For underwriting teams processing loss runs as part of whole submissions — ACORD forms, SOVs, broker emails — a governed extraction platform like SortSpoke covers the full document set with your own reviewers verifying the output.

6. LossRunGuru – Self-Serve Loss Run Extraction for Agencies

LossRunGuru is a self-serve extraction tool built for P&C agencies that are tired of re-keying loss runs by hand. You upload a carrier loss run PDF, confirm your email the first time, and LossRunGuru pulls out the insured name, policy details, and claim rows—claim number, date of loss, status, incurred—then emails you a CSV you can drop into your agency management system or submission package. It's built to handle any carrier layout without per-carrier templates, and it also offers free tools for the step before extraction: a loss run request letter generator and a carrier directory.

Where it fits: independent agencies and small teams that want a no-commitment way to turn a stack of loss runs into spreadsheet data—no demo call, no enterprise contract, no minimum commitment.

Where it doesn't: LossRunGuru is a single-document, email-based workflow. Results arrive as an emailed file rather than in a review interface, and the vendor itself frames extraction as "a first pass, not a final answer," telling users to check the spreadsheet against the PDF before it goes into a submission. It doesn't publish an accuracy figure or a SOC 2 report, and there's no submission intake, triage, or system integration. For carrier and MGA underwriting teams processing loss runs alongside the rest of a submission at volume, a governed platform like SortSpoke—with reviewers validating output in-app—is the better fit.

Pricing: $ — Usage-based credits, no subscription. The first 5 extractions are free (up to 10 pages each, no credit card); after that, one credit covers 5 claims, priced by claim count rather than page count, and credits never expire.

Quick Comparison

The Bottom Line

The right choice depends on your team's workflow, existing technology stack, and priorities:

• Want fully managed? Resource Pro's BPO model handles everything, but you trade speed for hands-off convenience
• Already in the Sapiens ecosystem? Leveraging their integrated capabilities makes sense for platform consolidation
• Need speed, accuracy, and flexibility? SortSpoke's AI with human-in-the-loop delivers loss run automation without sacrificing underwriter control
• A broker struggling to get loss runs in the first place? Loss Run Pro handles requesting them from 5,000+ carriers and MGAs
• A brokerage producing client stewardship reports? Loss Scan turns loss runs into branded, client-facing loss summaries
• An agency that wants pay-as-you-go extraction with no contract? LossRunGuru converts loss run PDFs to CSV, with your first 5 extractions free

For underwriters who want to spend less time on data entry and more time on actual underwriting, AI-powered solutions that keep humans in the loop offer the best of both worlds: automation speed with human-level accuracy.

Frequently Asked Questions

What is the best loss run processing tool?

The best loss run processing tool depends on the team. Carrier and MGA underwriting teams get the most from SortSpoke, which pairs template-free AI extraction with human-in-the-loop review and handles scanned and handwritten loss runs. Brokers who need to obtain loss runs use Loss Run Pro, brokerages building client reports use Loss Scan, and small agencies can use LossRunGuru's pay-per-use extraction.

What should I look for in a loss run processing tool?

Focus on five factors: speed (how fast can you get structured data?), accuracy (what's the error rate?), format flexibility (can it handle PDFs, scans, Excel, and email attachments?), integration (does the output flow into your existing systems?), and control (can underwriters validate and correct the data?). The right balance depends on your volume and how much oversight your team wants to maintain.

Can I use multiple solutions together?

Yes—and many teams do. For example, Loss Run Pro helps agents obtain loss runs from clients, while SortSpoke extracts the data once documents arrive. Similarly, SortSpoke integrates with Sapiens PolicyPro, so you can use AI-powered extraction and still flow data into your existing platform.

How long does implementation take?

It varies significantly by approach. BPO services like Resource Pro require an onboarding period to establish workflows and quality standards. Platform solutions like Sapiens can take weeks or months depending on your existing infrastructure. AI-powered tools like SortSpoke can be live in as little as 30 minutes—you upload documents and start processing immediately.

What volume makes automation worthwhile?

For most teams, the ROI becomes clear around 50+ submissions per month. Below that threshold, manual processing may still be manageable (if inefficient). Above it, the time savings compound quickly—and the risk of manual errors increases with volume.

Are Loss Run Pro and Loss Scan the same company?

No — they're separate products that partner: Loss Run Pro handles requesting loss runs from carriers, and Loss Scan (by Deep Vector) handles extracting the data once they arrive. Brokerages often use them together. Neither offers submission intake or triage for underwriting teams.