SortSpoke for Loss Run Reports
Every field extracted from a loss run traces back to the source document and the person who reviewed it — bring your own loss runs and see live results, not a canned demo.
SortSpoke is insurance document AI: we turn submissions, loss runs, and the rest of your document intake into verified data — inside the systems your team already works in.
The claims-history report underwriting decisions depend on — and the quick answers teams look up most.
Definition
A loss run is a report issued by an insurance carrier that lists a policyholder's claims history over a set period — typically three to five years.
Each entry records the claim date, type, status, amount paid, and reserves. Underwriters use loss runs to assess risk and price renewals. Every carrier formats them differently, which is what makes them slow to process at scale.
A loss run report typically contains the policy number and effective dates, a line per claim with date of loss and claim status (open, closed, or reopened), amounts paid, outstanding reserves, and a total incurred figure. Carriers vary in whether they include claimant detail, cause-of-loss coding, and subrogation recovery.
Most submissions ask for three to five years of loss history. A 5 year loss run report is standard for commercial lines; a 3 year loss run report is common for smaller accounts.
Read a loss run by first checking the policy period and whether the report is valued to a recent date. Then review each claim line for status, paid amount, and reserves. Total incurred is paid plus reserves. Open claims with large reserves carry the most forward-looking risk.
Industry estimates put up to 40% of underwriters' time on administrative work — much of it manual document handling like loss run processing. At 1,000 submissions a month, that's roughly 500–1,000 hours of underwriter time on loss run processing alone — time an automated extraction workflow gives back to risk assessment.
Hiring and training new underwriters takes time and resources many carriers don’t have.
Loss runs arrive in wildly different formats — PDFs, scans, spreadsheets — making automation difficult.
Most AI tools break down when faced with inconsistent or unstructured loss run data.
Outsourcing is expensive, slow, and often introduces errors — especially for complex loss runs.
Extract claim, carrier, and loss details from even the messiest formats.
Automate intake from PDFs, scanned documents, and email attachments.
Prioritize quotes using structured, triaged loss data — with no manual rekeying.
Maintain full control and auditability with transparent, human-in-the-loop AI.
From messy, multi-carrier loss runs to clean claims data — here’s the pipeline.
SortSpoke isn't another portal. Loss run extraction and underwriter review run inside your existing underwriting workbench, intake inbox, or policy admin system — so adoption doesn't depend on changing how your team works.
AI extracts and standardizes the claims data; your underwriters review and approve without leaving the tools they know. The clean loss data lands in your system of record, ready for risk assessment.
Instead, use AI to support your underwriters’ expertise and decision-making.
Greater than 95% extraction accuracy on real-world loss runs, measured on production data across varied carrier formats — and 100% human oversight takes it the rest of the way: every field below your confidence threshold goes to your reviewers, with click-to-source on each value.
Not all submissions are created equal. Your team can customize triage rules and leverage intelligent prioritization to focus on the right risks that are most desired to bind.
Underwriters can efficiently extract data with a system that’s easy to use and ensures every piece of data is traceable—without ever compromising on accuracy, even for the most complex submissions.
Process loss run submissions 5X faster — Great American.
Human oversight on every field — each one clears the confidence threshold you set, or your reviewers make the call.
Live in 30 minutes. Go from sign-up to extracting your first loss runs in under half an hour.
At SortSpoke, we understand that document processing in insurance and financial services demands the highest levels of security and compliance. Your sensitive data never leaves your control.
Our Security Foundation:
SOC 2 Type II compliant infrastructure built on AWS
Role-based access controls
Comprehensive audit logging and monitoring
We make it easy to demo and try out SortSpoke on your loss run reports in three steps.
Pick a time that fits your schedule.
Upload your messiest loss runs to SortSpoke
Watch us extract data from your files in real-time.
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Enter your email and go straight to the calendar — pick a demo time that works for you. Then bring your messiest loss runs and watch the extraction live.
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