By 2026, 400,000 insurance employees in the U.S. are expected to retire.
The industry has a reputation for being outdated, unexciting, and lagging behind in technology adoption.
Now with fewer underwriters available it's time to explore different approaches.
Current processes are highly manual, and as a result, submissions get reviewed too late or not at all.
Any new approach cannot introduce errors that have to be found and corrected.
Insurance requires hard-earned experience, expertise, and human judgment in complex situations. Removing underwriters completely creates unnecessary risk.
Cannot handle the variety and constant change in submission document formats coming from the market.
Is not trustworthy as it is prone to hallucinations and cannot explain its answers, making it hard for people to verify, improve and ultimately trust.
Without explainability, auditability and human oversight will not be compliant with current and upcoming AI regulations.
Underwriters are experts who use their experience and judgment to evaluate risks that are too complex and nuanced for AI alone.
THE NEW APPROACH
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