Pet Insurers Processing Claims Faster with Data Extraction Technology
By SortSpoke
SortSpoke partners with Burnie Group
TL;DR
- Partnership: SortSpoke and Burnie Group have partnered to deliver intelligent document processing as part of automation centers of excellence
- Burnie Group: Toronto-based management consulting firm specializing in process automation and operational transformation
- SortSpoke's Role: Provides human-in-the-loop AI for extracting data from complex, unstructured documents with 100% accuracy
- Client Impact: SCM Insurance Services achieved 80% reduction in claims setup effort using SortSpoke and Burnie Group
SortSpoke Partners with Burnie Group on Service Delivery
About Burnie Group
Industry: Management Consulting | Location: Toronto, Canada | Focus: Automation Centers of Excellence
SortSpoke announced a service delivery partnership with Burnie Group, a leading Toronto-based management consulting firm.
Burnie Group is a Canadian management consulting firm that helps clients improve their performance by applying innovative strategy, process excellence, and world-class technology. Burnie Group was an early leader in standing up some of the largest automation centers of excellence in North America and transforming client operations across finance, HR, IT, regulatory compliance, and customer care.
SortSpoke's cloud-based document processing platform is designed from the ground up to work on complex and varied documents in highly regulated industries where a combination of humans and artificial intelligence (AI) are required to complete the work. This human-in-the-loop approach ensures 100% data quality and is fully auditable. SortSpoke's machine learning capability enables the system to automatically learn from user feedback on dealing with an unlimited number of document variations.
As a SortSpoke service delivery partner, Burnie Group implements SortSpoke's data extraction tool as part of an automation center of excellence.
What Our Partners Are Saying
"In our mission to enable our clients with best-in-class intelligent automation solutions, our strategic partnership with SortSpoke significantly accelerates document processing, all the while increasing accuracy, improving compliance and contributing to enhanced employee and customer experiences."
— Hiba Abdou, Head of Technology and Intelligent Automation, Burnie Group
"Our partnership with SortSpoke will enable Burnie Group to provide our clients with advanced intelligent document review capabilities as part of their automation centre of excellence. Our clients will increase the efficiency and accuracy of their document review process, enabling them to provide a better experience for their customers."
— David Burnie, Principal and Founder, Burnie Group
"We couldn't be happier to have Burnie Group as a service delivery partner. SortSpoke's data extraction tool augments Burnie Group's ability to develop and implement cutting-edge intelligent automation solutions. We share a philosophy of using automation to reduce employee efforts on mundane tasks like data entry."
— Jasper Li, CEO, SortSpoke
Featured Customer Story
80% Reduction in Claims Setup Effort
SCM Insurance Services selected SortSpoke, Burnie Group, and UiPath to tame manual data entry and dramatically accelerate their claims cycle times.
Partner with SortSpoke
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Human-in-the-loop AI ensures 100% data quality from complex, unstructured documents
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Machine learning that adapts to your document variations without IT support
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Proven results: 80% reduction in manual data entry effort
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