Grow your BPO business
Intake, Triage & Data Extraction Software for BPOs
SortSpoke provides Business Process Outsourcing (BPO) organizations and Third Party Administrators (TPA) with new capabilities that increase profits:
- Sell new higher-value services
- Retain clients by offering Innovation as a Service
- Gain operational efficiency and boost margins
Trusted by Insurance Industry Leaders
Submission Triage
Help your team ensure they work on high-potential, on-risk submissions first.
Data Extraction
Extract data from even the most complex, unstructured documents with powerful human-in-the-loop AI.
Insurance Document LLM
SortSpoke combines ML + LLMs to process complex insurance documents while keeping you in control.
Data Enrichment
Automatically enhance submission data with verified third-party information without all the manual effort.
SortSpoke for BPOs
Sell new higher-value services
- TriageAI identifies profitable new business submissions faster
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Create more value by capturing high-quality data throughout the policy lifecycle
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Accelerate intake and data extraction from unstructured documents like:
- Reinsurance Treaties
- Financial Statements
- Supplemental Applications
- Appraisals
- Loss Runs
- SOVs and much more
- Launch new products or expand into new markets 2 - 4 quarters faster
SortSpoke for BPOs
Retain clients by offering Innovation as a Service
We're powering BPOs of the future with the ability to provide more value-added services and innovation as a service with a people-centric AI platform, built specifically for the insurance industry.
SortSpoke works with over 20 insurers and service providers who use our advanced AI to respond to marketplace trends faster, as well as deliver better outcomes in underwriting and claims.
SortSpoke for BPOs
Gain Operational Efficiency
While BPOs and TPAs want to add more services so they can increase profitability, they are held back by many of the same issues as their insurance partners, including:
- Tighter profit margins
- Rising labor costs
- Legacy technologies and manual workflows
- Loss of institutional knowledge
Advances in AI though are making it possible for BPOs and TPAs to process more documentation (without adding headcount), reduce operational costs, and add new services by using a combination of AI + Humans in the Loop to automate data extraction.
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See How SortSpoke Can Help You Process 5X More Submissions
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Our Approach
Solutions
