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Software for Canadian MGAs

Automate loss run report data extraction for faster, cleaner underwriting decisions — powered by human-in-the-loop AI

Your brokers send documents. Your capacity providers expect clean data back. SortSpoke sits between the two.

A managing general agent in Canada carries a burden a carrier does not: you underwrite on someone else's paper. The binding authority your capacity providers grant you comes with an obligation to show how you used it — accurately, on time, and in a form they can audit.

That obligation starts with the submission. SortSpoke extracts structured data from the documents your brokers actually send — completed CSIO applications, ACORD forms, loss runs, statements of values, and the broker-specific forms that match no standard at all.

  • Data captured from the completed document, not a blank template
  • Bordereaux and capacity-provider reporting built from the same extracted data your underwriters reviewed
  • Canadian data residency available on request; data does not leave the configured region
  • Human-in-the-loop — your underwriters keep authority over every delegated decision
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Loss Run Automation

Why Loss Run Automation Is Critical for Modern Underwriting Teams

Delegated Authority Is a Data Problem Before It Is an Underwriting Problem

A carrier answers to its regulator. An MGA answers to its regulator and to every capacity provider whose pen it holds — and increasingly those two audiences ask the same question in different words: can you show us how this risk was assessed, on what data, reviewed by whom?

When submission data is rekeyed by hand from a broker's PDF, the honest answer is a spreadsheet and a hope. The data your underwriters worked from and the data in your bordereau are assembled twice, by different people, from the same document.

Hiring and training new underwriters takes time and resources many carriers don’t have.

Loss runs arrive in wildly different formats — PDFs, scans, spreadsheets — making automation difficult.

Most AI tools break down when faced with inconsistent or unstructured loss run data.

Outsourcing is expensive, slow, and often introduces errors — especially for complex loss runs.

SortSpoke automates loss run extraction by combining powerful AI with underwriter oversight — so you can scale, safely.

Extract claim, carrier, and loss details from even the messiest formats.

Automate intake from PDFs, scanned documents, and email attachments.

Prioritize quotes using structured, triaged loss data — with no manual rekeying.

Maintain full control and auditability with transparent, human-in-the-loop AI.

From Broker Submission to Capacity-Provider Report

Extract Data Quickly

One extraction, reviewed once, used everywhere downstream.

  1. The submission arrives — email with mixed attachments, a completed CSIO application, ACORD forms, a loss run from the prior carrier, a schedule of values in CAD
  2. SortSpoke extracts the fields from the completed documents, whatever shape the broker sent them in. No templates to build, no model to train per broker.
  3. Your underwriter reviews exceptions with per-field confidence scores, and overrides where judgement belongs to a person. Authority stays with your team.
  4. Reviewed data flows onward — into your policy admin or program system, and into the bordereau and reporting your capacity providers receive, with an audit trail of who approved what and when
How automated document processing works SortSpoke

The Documents Canadian Brokers Actually Send You

Insurance automation in P&C underwriting should complement your team, not replace them — the value of their experience is unmatched.

Canadian broker-carrier exchange runs on CSIO data standards and CSIO eDocs, while commercial lines still moves a great deal of ACORD paper. A Canadian MGA works in both, plus whatever its distribution partners have built for themselves.

Handled: completed CSIO applications including provincial automobile applications · CSIO eDocs · ACORD forms · loss runs from any prior carrier · statements of values and schedules in CAD · broker-specific supplementals · email submissions with mixed and scanned attachments

Provincial reality: the public-auto provinces — British Columbia, Saskatchewan, Manitoba and Quebec — change what a submission looks like, and Ontario and Alberta each carry their own form conventions.

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Extract Key Data 90% Faster

Underwriters can quickly and accurately extract data in a fraction of the time with 100% accuracy without the need for manual work, speeding up processes and reducing time spent on tedious work.

Prioritize High-Value Submissions

Not all submissions are created equal. Your team can customize triage rules and leverage intelligent prioritization to focus on the right risks that are most desired to bind.

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Powerful, Simple, and Traceable

Underwriters can efficiently extract data with a system that’s easy to use and ensures every piece of data is traceable—without ever compromising on accuracy, even for the most complex submissions.

The Data-Residency Question Your Capacity Providers Will Ask

5X

Process loss run submissions 5X faster.

100%

Combine AI speed with human-in-the-loop precision to ensure 100% accuracy.

30m

Live in 30 minutes. Go from sign-up to structured data extraction in under half an hour.

SortSpoke Security (500 x 800 px)-1

SportSpoke Platform | Security

Built for Enterprise

At SortSpoke, we understand that document processing in insurance and financial services demands the highest levels of security and compliance. Your sensitive data never leaves your control.

Our Security Foundation:

End-to-end encryption with TLS 1.2+ in transit and AES 256 at rest

SOC 2 Type II compliant infrastructure built on AWS

Role-based access controls

Comprehensive audit logging and monitoring

Canadian Insurance Organizations Using SortSpoke

What SortSpoke Customers Say

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P&C Manager
SORTSPOKE CUSTOMER
"Feedback has been positive. The system is intuitive, so there was limited training. People are really excited about the process and what they can do with SortSpoke. We’re seeing good adoption.”
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Manager, Global Digital Underwriting
RGA International
"We’ve achieved great accuracy levels with SortSpoke. The training time was really quick and easy. We evaluated quite a few different systems and SortSpoke really stood out among the others"
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VP Underwriting Business Solutions
RGA
“SortSpoke has made one of the messiest and most manual problems in underwriting easy to solve. Turning documents into high-quality data is a core capability that enables RGA to deliver the future of digital life underwriting with faster review times, better risk assessment and greatly reduced the manual effort."
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Assistant VP of Analytics
SORTSPOKE CUSTOMER
"You guys are my favorite people.SortSpoke is my favorite vendor by far, and I don't say that lightly. I work with a lot of vendors."
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Assistant VP of Analytics
Sortspoke customer
“I really like SortSpoke because of the ability to extract information from unstructured documents in a user-friendly, interactive way. No other product on the market does that. Others want you to create models, and pull information out, but they don't have the same kind of interface that allows you to correct through workflow."

Getting Started with SortSpoke

What a First Conversation Looks Like

We will talk about one program, not your whole book.

1

Book a Demo

Pick a time that fits your schedule.

2

Bring Your Docs

Upload your messiest loss runs to SortSpoke

3

See Live Results

Watch us extract data from your files in real-time.

By clicking Book Now you're confirming that you agree with our Terms and Conditions.

BOOK A DEMO

See How SortSpoke Can Help You Process 5X More Submissions

After submitting, you'll choose your preferred date and time. Bring a real broker submission — a completed CSIO application or a messy email with attachments — and we'll run it.

More for Canadian MGAs

Everything you need to know about modernizing your loss run workflows

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